These are the most frequently asked questions we receive about our products.
It is important to get your questions answered. After all, we want you to understand what you are buying. If you have a question that is not listed here, please ask.
How many phones will fit into Box 42?
42 cell phones will fit into Box 42 unless many of the phones have large cases or sprocket/button backs.
Why is there a file divider missing near the back of the box?
The larger section is by design. It is intentionally larger to accommodate Smart Watches, phones with wallet cases, etc.
How do I safely secure the phones?
There are two ways to secure the phone box. A long shank padlock is included with the purchase which will secure the lid to the box. As a separate purchase, you may also use the lock-down hardware to secure the box to a point in your classroom. The lock-down hardware includes an anchor point with screws, and a cable lock with a padlock. When you wish to secure the box to a fixed point, just slip the cable line through the holes in the back of the box and padlock it in place.
What is included in the lock-down accessory?
The lock-down accessory includes an anchor point hardware with screws, and a 5 foot cable (you may upgrade to longer cable if desired) and separate padlock. To secure the box to a fixed point in a room, just slip the cable through the holes in the back of the box and use the smaller padlock to secure it into place.
Are all the padlocks keyed the same?
No, the long shank padlocks are keyed differently.
What if I want a combination lock instead?
At your local hardware store you may find combination locks to fit the box. Make sure to select a shank that is at lease 2 inches in length.
What is your return policy?
This is one of our most asked questions.
We honor a 30 day return policy.
If a box arrives damaged in shipping, please let us know and we will provide a replacement. (See the Return Policy Page for details)
If you change your mind about your purchase, you may receive a refund within 30 days.
Please see our return policy for more details. Return Policy.
Is the box indestructible?
No, the box is plastic and may be penetrated given enough time and tools. Keep the room clear of serrated knives, screw drivers, bats, and utility knives to avoid penetration. Winged Key is not responsible for loss or damage of devices.
What is the difference between “The Cell 42” and “In-Sight 42” boxes?
The only difference is the logo. For some programs, “The Cell” is too negative in connotation and “In-Sight” is a preferred message. The box may also may be left without logo upon request.
What are the accepted forms of payment?
Credit Card – We process credit card or P-card orders online immediately.
Check – We accept checks. We must process the check first and then we will send the order.
Purchase Orders – We do not accept purchase orders (PO’s) at this time.
If you have questions that were not addressed here, please send us an email.